Universidad de Granada

ReiDoCrea

Artículo número 05

¿El cliente tiene siempre la razón? Influencia del Sexismo y los Mitos en la Percepción Social del Acoso Sexual por Clientes

Antonio Manuel Herrera Enríquez – Universidad de Granada - ORCID

María del Carmen Herrera Enríquez – Universidad de Granada - ORCID

Resumen

El objetivo del presente trabajo es analizar la influencia de algunos factores sobre la percepción del Acoso Sexual por Clientes. Mediante un diseño de escenarios, 169 hombres y 316 mujeres evaluaron una noticia ficticia de una situación de acoso por clientes. En el Estudio 1, se manipuló el Atractivo de la víctima y su Respuesta ante el acoso. Como variables dependientes se midieron la percepción de Acoso, Gravedad, Consecuencias y Justificación. Como variables ideológicas el ASI (Inventario de Sexismo Ambivalente) y el ISHMA (Escala de Aceptación de los Mitos del Acoso Sexual). En el segundo estudio, se manipuló la Respuesta de la víctima y el Tipo de contrato laboral. Algunos resultados mostraron que cuando la víctima se presenta como No Atractiva (vs. Atractiva) y los/as participantes tienen altas puntuaciones en SH, mayor percepción de que el acoso está justificado. Además, cuando la víctima se enfrenta al acosador, los/as participantes consideraron esta respuesta como apropiada. La intervención debería ir encaminada a visibilizar tales mitos para luchar contra el Acoso Sexual.

Palabras clave: Acoso Clientes

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